We now have over 500 stores in the UK and Ireland, so you shouldn’t have to travel too far to get a cup of our great coffee. You can find out where your nearest one is on the Our Stores page.
How can I find my local store’s opening hours?
If you call our Customer Care team on 01-677 0744, they’ll be happy to help.
Where can I find nutritional information on my favourite Starbucks food and beverages?
A number of our customers have asked for this, so now this information is clearly displayed on sandwich packaging. Our staff will be able to tell you all about the nutritional content of our other food and beverages: they’re a knowledgeable lot. If you can’t get to a store, our Customer Care team will be delighted to help. Give them a call.
Is Soya Milk available in your Starbucks stores?
Yes, we stock Soya Milk in all our stores.
How do I apply for a job at Starbucks?
Starbucks Human Resources Team is always looking for customer-focused partners to join our team. We’ve got a page on this site dedicated to it: have a look.
I'm a student doing a study on Starbucks - can you help me?
We receive a huge number of student enquiries, and we’re afraid that means that we can’t respond to individual queries. We have prepared a Student Pack with lots of useful information, though: click here to view it.
You can also view our Financial Report and Corporate Social Responsibility Report here.
Finally, our stores carry plenty of leaflets which explain our range of beverages, our policy on Fairtrade, and our commitment to origins. And if that’s not enough, try our global website: www.starbucks.com.
When I purchase Starbucks whole bean coffee from my Starbucks store, can I have it ground?
Not only will we do it with a smile, but completely free of charge. Have a chat with one of our Baristas and tell them how you make your coffee at home. Remember, you’ll need it ground differently depending on which kind of brewing kit you use.
I don’t live near a Starbucks store but would like to purchase coffee/mugs online. Is this possible?
Sorry, but we don’t currently offer a mail order service.
What do I do if there is fault with merchandise I have purchased at Starbucks?
Your local Store Manager will do whatever they can to help. Or you can get in touch with our Customer Care team.
Does Starbucks offer franchises?
At the moment, we don’t offer individual franchises. We do, however, offer the opportunity to license Starbucks retail stores with major food service providers.
For more information about opportunities, please click on our Business page, or contact the Business Alliances team directly at uksales@starbucks.com.
For more information on opportunities abroad please email intinq@starbucks.com, or visit our global website, www.starbucks.com, and look at the "International" page. It’s in the About Us section.
Does Starbucks sell coffee to offices, hotels and other outlets?
Yes we do: our Business Alliance team takes care of this. Have a look at the For Business page under About Starbucks, or contact them directly at uksales@starbucks.com.